Service & Support Packages
| Support Plan | NO AGREEMENT | SUPPORT AGREEMENT |
|---|---|---|
| RESPONSE (PHONE) | As Available | 4 Hours |
| RESPONSE (ON-SITE) | As Available | 48 Hours |
| PREVENTIVE MAINTENANCE OR ON-SITE EVENT SUPPORT VISITS | Not Included | 2/Year |
| SERVICE LABOR (Business Hours) | $495 up to 2 Hrs + $165/Addtl Hr | Included |
| SERVICE LABOR (Weekend/Night) | $750 up to 3 Hrs + $250/Addtl Hr | $200/Hr (Actual Time) |
| FIRMWARE/SOFTWARE UPDATES | Not included (Billable As Required) | Included |
| TRAINING SESSION (POST PROJECT) | Not Included | Included |
| PARTS | Not Included | Included |
| FREIGHT | Not Included | Not Included |
| LOANERS | Rental (If Available) | Included If Available |
| ADV. REPLACEMENT | As Per Manufacturer | As Per Manufacturer |
| WARRANTY PERIOD | 90 Days | 1 Year + 1 Month |
| SERVICE HOURS | 9:00 AM to 5:00 PM M-F | 9:00 AM to 5:00 PM M-F (ADJUSTABLE) |
| COST OF CONTRACT (SYSTEMS UNDER $20K) | FIXED PRICE $1500 | |
| COST OF CONTRACT (SYSTEMS ABOVE $20K) | 7% OF SYSTEM PRICE | |
| Term (Years) | 1 Year (Multi-Year Discounts Available) |
Why Hire Soflo Systems
Soflo Systems is a top-rated AV installation company serving Miami, Fort Lauderdale, and all of South Florida. We specialize in delivering professional audio visual solutions tailored for businesses, residential properties, and event venues—backed by expert service, attention to detail, and reliable results.
Licensed
We’re a fully licensed AV company, authorized to provide audio visual services for businesses, homes, and events across South Florida, following all industry codes and regulations.
Insured
Our audio visual team is fully insured, protecting your property and project throughout every step of the AV installation process—whether residential, commercial, or event-based.
Clean Cabling
We ensure neat, professional cabling with every AV installation — maintaining the aesthetics of your business or home space while delivering organized and efficient AV performance.
1 Year Warranty
All our AV services come with a 1-year warranty, giving you confidence and reliable support for your home, business, or event setup in Miami, Fort Lauderdale and beyond.
Featured Project
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